All Episodes
Displaying 1 - 8 of 8 in total
008: How Hexclad Drove Repeat Orders through Email, SMS, and Other Channels w/ Connor Rolain
- HexClad drives repeat orders and revenue through email, SMS, and other retention channels. Key tactics include education about products, innovation by frequently rel...
007: How Portland Leather Goods Makes 9 Figures with their Facebook Community w/Matt Fey & MacCoy Merkley
Matt Fey (Marketing Director at Portland Leather Goods) & MacCoy Merkley (Chief Marketing Officer at Portland Leather Goods) discuss how Portand Leather grew from an E...
006: How Every Man Jack sells Men's Body Products to REPEAT Customers w/ Troy Petrunoff
Troy Petrunoff (Retention Marketing Manager at Every Man Jack) discusses how he started working for Every Man Jack back in 2021 and how he had helped with their retent...
005: How to build an 8 Figure Supplement Brand from ONLY Subscriptions w/ Monica Grohne
Monica Grohne (Founder & CEO at Marea Wellness) shares her story of how she built a drinkable supplement brand that launched back in 2020. She shares how community bui...
004: How Pilgrim Canada Makes Millions Selling Jewelry to Repeat Customers w/ Simon Paquin
Deb Mukherjee and Simon Paquin (CMO at Pilgrim Canada) discuss how he became the CMO at Pilgrim and how he got his start in eCommerce by building a coffee brand during...
003: How Baboon to the Moon uses Customer Retention to Increase Sales w/ Carolina Bushman
Deb Mukherjee and Carolina Bushman (Retention Marketing Manager at Baboon to the Moon) discuss customer loyalty and how building a community using email and SMS market...
002: How Outway, a $10M Bootstrapped Brand gets 40% Returning Customers w/ Taylor Fraser
Deb Mukherjee and Taylor Fraser (Marketing Director at Outway Socks) discuss how customer retention helped Outway Socks become a $10M brand that’s soon to be a $100M b...
001: How The Ridge built a $100M Brand with Customer Retention & Wallets w/ Connor MacDonald
Deb Mukherjee and Connor MacDonald (CMO at The Ridge) discuss how the 9 figure brand was founded. Connor shares the importance of customer experience, customer support...